Shipping cost will be paid when the value of the order exceed the amount agree for free transport as sale condition between the manager of the country and the client. This conditions are considered using our usual transport agency.
When the trasnsport cost will be paid for the client and the client dont express directly his intention to use another type of treasnport or company, the order will be shipped with our regular agency transport.
At the moment of received the order, please verify the condition of the order, if there is some damage in the order, please proceed to state this one into the receipt of the agency transport and comunicate as soon as possible this claim or objection to your contact person in INDEX.
For orders which the total amount will be less than 250€, should be charge 30 € as handling cost.
No replacement costs admitted. 60-day direct money order, net payment.
If bills of exchange are not domiciled, under no circumstances shall INDEX A Perfect Fixing be responsible for possible return expenses due to unpaid drafts.
Payment documents must be sent within a maximum of 30 days after invoice date.
Payment documents which do not respect payments due date shown on our invoice shall incur a 1% monthly deferral cost.
Our computer system automatically retains any orders in the event of arrears or delay in the receipt of payment documents.
Unless expressly agreed with our Headquarters, the delivery times indicated by our representatives are to be used as a guide.
Delay in delivery times or deadlines shall not lead to penalties.
Due dates that are handled in these months shall not have charges or credits.
If payment due is fractioned at 50% between the previous and following month, no charges or credits are to be applied.
If payment due is brought forward to the previous month, a 1% discount for advance payment shall be applied to the invoice.
If payment due is deferred to the following month, a 1% charge shall be applied to the invoice for financial costs.
Material returns shall not be accepted 15 days after delivery date.
If the return is due to reasons not attributable to INDEX A Perfect Fixing, the customer shall return the goods with prepaid shipping. In addition, the client is to be charged any costs arising by way of repackaging, as well as those incurred for initial shipment transportation. The surcharge shall total approximately 20% of the value of the goods.
The value of the returned goods or the payment done, shall be deducted from the origin bill and costumer shall be notified.
Material returned with unpaid shipping costs shall not be accepted unless it comes through out usual transport agencies.
The Courts and Tribunals of the city of Logroño shall be considered the competent authority for any questions arising from sales performed by INDEX A Perfect Fixing (Técnicas Expansivas, S.L.). Prices do not include VAT. INDEX A Perfect Fixing reserves the right to change prices, packaging or articles in stock without prior notice.
INDEX A Perfect Fixing, due to production requirements, reserves the right to modify product design or characteristics without prior notice. Images in this catalogue are informative illustrations with no contractual obligation and may not coincide with the original model.
Técnicas Expansivas S.L.
CIF: B-26220491
P. I. La Portalada II, C/ Segador, 13
26006 · Logroño (La Rioja) · SPAIN
Our engineering department provides specific and personalised training on the different topics related to fixing systems: metallic or chemical fixings, installation systems, regulations, calculations, etc.
The relationship with our customers does not end with the sale of our products. At INDEX® we understand that it is often necessary to accompany them on site, where our experience is the best ally to ensure fits works perfectly. Our engineers and technicians support the managers of each project in planning and selecting the best solution for effectively saving time and money.
At INDEX® we want to offer our customers the most comprehensive service. In addition to providing them with the best fixing and anchor solutions, our team of specialised engineers technically advises all our customers. We also have powerful software tools to do any necessary calculations with total accuracy.
